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Rewards FAQ
Where is my referral code?
Sign in and open Rewards. Your code unlocks after your first paid order.
When are rewards earned?
Qualifying orders must be fully paid. A pending payment does not yet earn rewards. The first-referral bonus is paid once per qualifying friend, not on every repeat order.
What happens after a refund?
Associated rewards are adjusted or reversed. Check Recent activity for the adjustment.
Where can I get help?
Contact PetBucket customer service with your order code and the relevant rewards transaction.